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Connect your Salla store to AI: automatic replies and order tracking on WhatsApp

Nearly half your store's messages ask the same thing: “where's my order?”. An AI agent connected to Salla answers in seconds — and handles the rest too.

Updated · 4 min read

What store customers ask

The most common questions in Gulf e-commerce:

  • Where's my order? When will it arrive?
  • I want to return or exchange a size.
  • Is it in stock? How much?
  • Can I pay on delivery?
  • I need to change my delivery time or address.

How Jowab works with Salla

Jowab connects to your Salla store and reads orders, products, and stock directly. It pulls the real order status, replies in the customer's dialect, and can move delivery or start a return. The same agent answers WhatsApp, store chat, and Instagram.

The result

What you gain:

  • Replies in seconds, 24/7.
  • Less load on your support team.
  • Fewer lost sales from unanswered pre-purchase questions.
  • Smooth handoff to staff for sensitive cases.

FAQ

Does Jowab integrate with Salla?

Yes — it reads and updates orders, products, and stock.

What about Zid or other platforms?

We connect any platform with an API, including custom builds.

How long does it take?

Full launch is about 7 days, Salla connection included.

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